OceanTrax are committed to ensuring crewed yacht delivery that upholds the highest standards of service and quality. As a part of this commitment, we insist that all of our OceanTrax yacht delivery skippers are qualified to RYA Yachtmaster standard or higher—as well as being matched to a category of vessel they have experience and training with. Our crews are also highly experienced, qualified, and of the highest standard. All of our crew members will be sure to provide a diligent and professional service. Using all of their skill and experience as they meticulously prepare and then operate your yacht—taking you through every step of the journey to give you the peace of mind you need.
At OceanTrax we take the same professional and committed approach to all of our yacht and boat deliveries, regardless of the size and category of your vessel. This applies to our full range of boat delivery services, including family cruisers, luxury superyachts, racing yachts, and much more. No matter what your yacht or boat is our number one priority is ensuring the safety and pristine condition of your vessel.
As a company, OceanTrax are dedicated to being there for our customers—making sure that their needs are put first. This means being there to respond to them when they need us—to make this happen our office is available 7 days a week to offer support should any issues arise as well as providing updates on the status of your vessel. We also understand that our crews need the best support possible in order to get your yacht to its destination safe and on time—support that we also provide 7 days a week.
You don’t have to take our word for it—here at OceanTrax, the most meaningful praise we receive comes from customers who’ve had their own positive experiences with our high-end professional yacht and boat delivery services. These are people who have had first-hand experience of working with us and came away wanting to spread that message to others. We pride ourselves on providing a high-quality, professional service. To us, this reaffirms our commitment to our customers, assuring us that we are delivering on our goals.
This commitment to our customers is part of our underlying simple and purposeful aims when it comes to providing yacht and boat delivery services of the highest quality.
These aims are as follows:
“To make sure we understand your unique needs and requirements and cater to them adequately, to offer clear and consistent pricing that represents value for money, and to provide an excellent service from the first point of initial contact all the way through to the completion of the delivery and handover”